Shipping policy
Our goal is to deliver your order as quickly as possible. Most orders are processed and shipped within 1 – 2 business days. Expedited orders ship within one business day. Our business days are Monday through Friday, excluding holidays.
STANDARD SHIPPING PROGRAM
- Free shipping on invoiced orders over $300.00
- Below $300.00, USPS Ground Advantage (3 to 5 days): $6.99
- Fedex Ground: $11.99
Standard Shipping: Standard shipping within the contiguous United States takes between 3 to 6 business days in transit and is fully insured and traceable. Standard shipping costs are quoted during checkout.
Expedited Shipping: Expedited shipping options are available for an additional fee during checkout. These orders ship within one business day.
- USPS Over Night: $15.99
- Fedex Expedited: $21.50
PLEASE NOTE: Expedited orders do not deliver on weekends.
Additional Information
Order Tracking: Most orders will receive a tracking number via email after the order has shipped. Please contact our customer relations department to check on the status of orders that do not have tracking available.
Multiple Packages: Orders may ship from different warehouses or in multiple packages to ensure prompt delivery. Please refer to the orders tab in My Account for the most up-to-date shipping information.
Alaska & Hawaii: We ship via USPS and UPS for customers placing orders shipping to Alaska or Hawaii. USPS can take up to 7-10 business days for delivery. A live quote is generated during the checkout process.
PLEASE NOTE: USPS will not ship items containing Lithium batteries overseas.
Guam, Puerto Rico & U.S. Virgin Islands: A rate will be calculated at the time of purchase when shipping to these locations. All packages are sent via USPS Priority and are fully insured.
PLEASE NOTE: USPS will not ship items containing Lithium batteries overseas.
PO Boxes: We do not ship to standard PO Boxes. We require a physical address to process your order. We apologize for any inconvenience this may cause.
Volume Purchase Orders: No-Rush shipping only applies to customers paying full retail prices. Any volume discounted quotes received from us will include an actual freight estimate.
Backorder Shipping: The moment your backorder becomes available, we will ship it out at no additional charge.
GSA Shipping: We ship GSA orders within the contiguous U.S. and to Alaska, Hawaii and Puerto Rico. Competitive shipping rates will be calculated per order. PLEASE NOTE: GSA orders do not qualify for free shipping.
International Shipping
We currently do not ship internationally.
Holiday Shipping
During holidays, shipments could be delayed due to warehouse closures. These closure dates may vary. For specific dates, view our holiday information. This schedule does not reflect all warehouse closures.
More Details
For more details, contact our customer relations department via:
Email: admin@lyfeherbs.com
Phone: 832-844-9412